Change Management in Information System Development

Change is inevitable, and it is constant. It is something that you cannot avoid and, sometimes may also be hard to predict. Change has to be embraced. It is for this reason that organizations need to have a change management system in place, to ensure that change is effected successfully. Technology being one of the most dynamic areas, you can expect for development to be taking place from time to time. This means that there will always be changes that come with the development of information systems.

Factors that call for information system development

The primary reasons for organizations directing resources towards the development of information systems are:

To improve efficiency

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Business continuity and survival

Organizations may be required to invest in the development of information systems for business survival. Note that information systems can be used to create new business models and products and services. More so, businesses are focusing on establishing customer relationships for retention and using real-time data provided by the information systems for decision making.

Competitive advantage

If a business exists in a competitive environment, it may get to a point where the management realizes that if no development is done on the organization’s information system, the business may not be able to keep up with the competitors. Using information systems, organizations can create new business models, develop new products and services, engage clients and get access to information that will give them a competitive advantage.

Areas to pay attention to when managing changes 

According to research done by the Standish Group, 40% of information systems development projects are never completed. If you need your organization to complete its project successfully, pay attention to:

Resistance to change

In the event of developing projects relevant to information systems, it is reasonable to experience resistance. Most of the opposition is as a result of the stakeholders seeing them as a threat. It is therefore vital that the organization. It is therefore crucial for the management to derive ways for handling resistance, like for instance communicating adequately.

Organizational culture

Understanding the organizational culture will help the administration predict the employees’ behavior when change is introduced. With that, it will be in a better position to derive ways to deal with issues like resistance.


The stakeholders also should be put into consideration. The project participants are an essential factor as they determine the success of the project. The team should be motivated and also trained and given support for successful implementation.Change management is essential as it enables the management to forecast the response of the employees and other members to information systems development.